Questions and answers
How many players can play?
Most rooms take 2 to 8 players. The Lighthouse holds up to 6, the Candy Factory up to 10, and the Vault Job needs at least 3. For 10 to 30 people on a weekday, book Team Building.
How old do players need to be?
Each room has its own minimum age: Candy Factory 6, Lighthouse 10, Moonshiner's Cabin 12, Carriage House Haunting 13 and the Vault Job 14. Players under 16 need an adult in the room, and a parent or guardian signs the waiver for anyone under 18.
Are we locked in?
No. Your exit door is never locked, and you can step out at any time. A game master watches every room on camera and can come in within seconds.
What if we are running late?
Arrive 15 minutes early to check in. Your game starts at your booked time, so if you are late you play the minutes that are left. More than 15 minutes late and we may not be able to run your game.
We are only 2 or 3 people. Can we join other players?
Yes, in two rooms. The Moonshiner's Cabin and the Carriage House Haunting sell public seats for 1 to 4 players at a lower price, and other players may join you, up to 8 in all. Every other booking is private, so nobody else joins your game.
Can we cancel or change our booking?
Cancel free up to 48 hours before your game. From 48 to 24 hours you get 50% back, and inside 24 hours there is no refund. You can move your game once, free, up to 24 hours before. Team events have their own terms: free to cancel up to 14 days before.
Is the Clockmaker's Workshop scary?
Not really. It is a puzzle room with a moody, ticking-clock atmosphere, not jump scares or horror. There is no age minimum, so younger players can join their family.